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Legal

Privacy Policy.

Last updated: May 2026

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This Privacy Policy describes how Flurré ("we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase from our website (the "Site"). Flurré is operated by Yam Enterprises, Singapore.

Contents

01Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse, we also collect information about the pages or products you view, referring websites or search terms, and how you interact with the Site. We refer to this as "Device Information."

We collect Device Information using the following technologies:

  • Cookies — data files placed on your device, often including an anonymous unique identifier. Visit allaboutcookies.org to learn more.
  • Log files — track actions on the Site, collecting IP address, browser type, ISP, referring/exit pages, and date/time stamps.
  • Web beacons, tags and pixels — electronic files that record how you browse the Site.

When you make a purchase, we collect your name, billing and shipping address, payment information, email address, and phone number. We refer to this as "Order Information." Together, Device Information and Order Information make up your "Personal Information."

02How We Use Your Information

We use your Order Information to:

  • Fulfil orders placed through the Site, including processing payment and arranging shipping
  • Communicate with you about your order
  • Screen orders for potential risk or fraud
  • Provide you with product updates or marketing where you have opted in

We use Device Information to screen for fraud, improve and optimise our Site, and assess the success of our marketing campaigns.

03Third-Party Sharing

We share your Personal Information with third parties to help fulfil your order. This includes our fulfilment and logistics partners, who receive your name, shipping address, and order details solely for processing and delivery. These partners may be located outside of Australia.

We do not sell your personal data to any third party. Ever.

We use Shopify to power our online store. You can read about how Shopify uses your data at shopify.com/legal/privacy.

We use Google Analytics to understand how customers use the Site. You can opt out at tools.google.com/dlpage/gaoptout.

We may also share your information to comply with applicable laws, respond to lawful requests, or protect our rights.

04Behavioural Advertising

We may use your Personal Information to provide targeted advertisements we believe may be of interest to you. You can opt out of targeted advertising through:

05Data Retention

We retain your Order Information for a minimum of 7 years for tax and legal compliance purposes, unless you ask us to delete it sooner where permitted by law. Marketing data is retained until you unsubscribe or request deletion.

06Your Rights

Australian residents have rights under the Australian Privacy Act 1988, including the right to access, correct, or request deletion of personal information we hold about you.

European residents have the right to access, correct, update, or request deletion of personal information. Note that we process your information to fulfil contracts with you or to pursue legitimate business interests. Your information may be transferred outside of Europe, including to Australia and Singapore.

To exercise any of these rights, please contact us through our Contact page.

07Cookies

You can control and manage cookies through your browser settings. Note that removing or disabling cookies may affect your experience on the Site. We honour your cookie preferences and respect all opt-out requests for non-essential tracking.

08Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of material changes by updating the date at the top of this page. Continued use of the Site after changes constitutes acceptance of the updated policy.